Privacy Policy

Tepuhui Technology (Shenzhen) Co., Ltd. (hereinafter referred to as "Tepuhui", "we", "us", and "our") attaches great importance to your personal privacy. Before submitting your personal data to Tepuhui, please read and understand this Privacy Policy (hereinafter referred to as “this Policy”). Your use will be deemed to accept this Policy, agree with us in accordance with the provisions of this Policy to collect, store, use, disclose, share, and transfer your information. If some of the terms of this Policy are incomplete or out of date, or if you need to modify this Policy in consideration of your interests, then we may change this Policy at any time. If we make a major change to this Policy, we will post the latest revised Policy on the official website, and the new Policy will take effect immediately upon release. This Policy applies to Tepuhui's websites, products, solutions and services that display this Privacy Policy or that link to this Privacy Policy. We have developed this Policy to help you understand the following:

 

First, Collection and Use of Personal Data

Personal data will be submitted directly to us when you use our website, products, solutions or services, and when interacting with us, for example, when you create a Tepuhui's account or contact us for support. Or we can obtain it by recording how you interact with our website, products, solutions or services, for example, through technologies such as cookies, or from software running on your device. Where permitted by law, we also obtain data from public and commercial third-party sources, for example, we support our services by purchasing statistics from other companies. The data we collect depends on how you interact with Tepuhui, including the websites you visit or the products, solutions, and services you use, including your name, company name, job title, mailing address, email address, phone number, and login information (Username and Password), payment information, etc. We also collect the information you provide to us and the content of the messages you send us, such as the information you enter or the questions or information you provide to receive customer support. You may be required to provide your personal data when using Tepuhui's products, solutions or services. In some cases, you may choose not to provide personal data to Tepuhui, but if you choose not to provide it, we may not be able to provide you with related products, solutions or services, or respond to or solve your problems. We may use your personal data for the following purposes:

  • Create an account.
  • Implement your transaction or service request, including fulfilling orders, delivering products, solutions or services, and providing technical support and marketing.
  • Compliance with and enforcement of applicable legal requirements, relevant industry standards or our policies.

We may also collect and use non-personally identifiable information data. For example, we will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, products, solutions, and services. In this way, we can improve our services and better meet customer needs. We may collect, use, process, transfer, or disclose non-personally identifiable information for other purposes at its own discretion. We will do our best to isolate your personal data and non-personally identifiable information data, and use these two kinds of data separately. If personal data is doped with non-personally identifiable information data, it will still be treated as personal data during processing.

 

Second, Website Cookies and Related Technologies

To ensure the proper functioning of our website, we use cookies, web beacons, pixel tags and other technologies to record and store your settings. With cookies, websites can store data such as user preferences or items in the shopping cart. Our purpose of enabling cookies is the same as that of most websites or Internet service providers who enable cookies, which is to improve the user experience. We do not use cookies for any purpose other than those stated in this Policy. You can manage or delete cookies based on your preferences. You can clear all cookies stored on your computer, and most web browsers have the ability to block cookies. But if you do this, you will need to change your browser configuration each time you visit our website.

 

Third, Sharing and Disclosure of Personal Data

In cases where certain services are provided by our authorized partners, we will share your personal data with this partner as described in this Policy. For example, when you buy our products online, we must share your personal data with the logistics service provider to arrange delivery or arrange for a partner to provide the service. We may also disclose your personal data to relevant law enforcement agencies or other government agencies where applicable legal requirements or in response to legal proceedings. In some jurisdictions, if we are involved in restructuring, merger or bankruptcy and liquidation litigation, your personal data may also be disclosed to the counterparty. We will also disclose your data in the presence of reasonable demand, such as the need to execute a contract etc.

 

Fourth, Access or Control of Personal Data

You should ensure that all personal data submitted is accurate. We will do our best to maintain the accuracy and completeness of personal data and update it in a timely manner. In the case of applicable legal requirements, you may:

  • The right to access the specific personal data we hold about you.
  • Require us to update or correct your inaccurate personal data.
  • Reject or restrict us from using your personal data.
  • Ask us to delete your personal data.

If you would like to exercise the relevant rights, please contact us. To be safe, you may need to provide a written request. We will refuse to process a request if we have a reasonable basis to believe that the request is deceptive, unenforceable, or harmful to the privacy of others.

 

Fifth, Protection and Retention of Personal Data

We implement commercially reasonable physical, managerial, and technical safeguards to protect our users' personal data. We also regularly review and evaluate the effectiveness of our security measures. We will retain your personal data for the period of time required to achieve the purposes described in this policy, unless it is required by law or permission to extend the retention period or as permitted by law. Since the Internet transmission method or the electronic storage method is not 100% secure, so please understand, although we have done our best to protect your personal data, however, we still cannot guarantee the absolute security of your personal data under the existing security measures. Your personal data may be leaked or stolen due to force majeure or various security issues that are not due to us. You agree that Tepuhui may be excused from the damages caused to you.

 

Sixth, Handling of Personal Data of Children

Our websites, products, solutions and services are primarily for adults. Children may not create their own user accounts without the consent of their parents or guardians. For the collection of children’s personal data with parental consent, we will only use or disclose this data if it is permitted by law, with the explicit consent of the parent or guardian, or the need to protect the child. If we find that we have collected personal data about children without prior verifiable parental consent, we will try to delete the data as soon as possible.

 

Seventh, About Third-party Providers and Their Services

To ensure a smooth browsing experience, you may receive content or web links from third parties external to Tepuhui and its partners (hereinafter referred to as "third parties"). Tepuhui has no control over such third parties. But you can choose whether to access links, content, products, and services provided by third parties. Tepuhui cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal data to such a third party, please read and refer to the privacy protection policy of the third party.

 

Eighth, Our Contact Information

If you have any questions, comments or suggestions about our practices in privacy protection or this Policy, please contact us by email at support@tepuhui.com.

 

 

Last Updated: May 6, 2019

 

 

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